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Terms and Conditions

Terms and Conditions

PLEASE READ THE FOLLOWING:

By using this website jooseology.com and purchasing products or services on it, you agree to abide by these Terms & Conditions.

By using this website and placing an order at jooseology.com you certify that you are at least 18 years of age. This website, with all its contents, is intended solely for consenting adults.

PAYMENT

If paying by bank transfer, we process your order once we have confirmed we have received the funds into our account. Bank transfer details for payment are available during checkout.

SHIPPING

We aim to dispatch all orders received by 12pm the same day Monday to Friday. Subject to items being in stock. If you wish to cancel your order before it is shipped, please contact our team at hello@jooseology.com or, if you have created a subscription account, you can cancel your order within your account settings.. 

Once an order has been dispatched you may return the goods within 14 days of receipt. Products must be unused, unopened with any seals intact. If an item has been used, opened or damaged in any way we cannot accept a return due to potential contamination of the product.

 

LIABILITY

All information provided by Jooseology., through this website, links to or from other websites or by its employees over the phone, email or any other transmission is purely for educational and informational purposes. This should never be interpreted as a recommendation to undertake a specific action. Using the information for legal or illegal activities is at your own risk. Jooseology does not guarantee that any information on this website or supplied printed material is up-to-date or accurate.

You’re taking full liability for personal injury, damages, punitive measures, lost profit or revenues, loss of use of product or equipment and any loss of property that may result from the purchase, use or misuse of any product from jooseology.com, Jooseology, its owners, agents and employees cannot be held responsible for the actions of its customers.

Our products do not have any medical value. Our products may not be used as a medicine or as a replacement for medicines.

All graphics on this site are for illustration purposes only.  We reserve the right to change branding / packaging without notice.  All illustrations, pictures, design, text and logos on this website are copyrighted. Any commercial use of any of these contents is strictly prohibited without the written permission of Jooseology.

Return

Once an order has been dispatched you may return the goods within 14 days of receipt. Goods must be unopened with seals intact. If an item has been used, opened, or damaged in any way we cannot accept a return due to potential denaturing of the product.

To return goods, please first contact us via email quoting your order number to obtain a Return Material Authorisation (RMA) number. To expedite the process, please include photos of your product as you received it, including images of the state of the product seals.

Once your order has been approved for return, please ship your items via tracked and signed post with the RMA number clearly displayed on the parcel. This will need to be shipped to the following address:

 

℅ Jooseology.
5 Seahill Park
Donaghadee
County Down

Northern Ireland

BT12 6SQ

All rights reserved

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